Grand Oasis Palm Hotel Cancun, Cancun

The hotel offers large and comfortable rooms despite some drawbacks like lack of balcony and limited privacy in bathrooms. The staff is exceptional until late afternoon, but being an all-inclusive, extra charges for minibar items were unexpected. Despite these, the rooms provide a decent stay.

The hotel has a lovely staff that is very attentive, but the room experience was marred by issues like broken A/C and doors that don't close properly. The location may not be as great as expected, with limited amenities, and the dining process can be frustrating. However, the service is top-notch and the facilities are well-maintained.

I had a mixed experience at the hotel. While the rooms had a wonderful view, they were small for a group of five. However, the atmosphere felt unsettling as if the workers were unhappy with dead eyes. The service stood out as the best part, although I felt racially profiled. The location was convenient for excursions, but it lacked shade and proximity to the waves. The dining options were varied but the quality of the food was mediocre.

The hotel offers a convenient location for excursions and is well-maintained throughout the day and night. The service was friendly and accommodating despite some shortcomings, while the dining experience was lackluster with limited options. The rooms are basic, at best a two-star standard, making it challenging to relax in the cramped setup.

I have mixed feelings about this hotel. The rooms were very far away from all the noise, quite big, and very comfortable with a big bathroom, but they smelled like sewer and mold, although they were cleaned every other day, which was fine for me.

My stay at the hotel had its ups and downs. The rooms were musty and noisy at times, but the service was caring and friendly. The location was safe for kids but had some maintenance issues. The dining options left much to be desired, while the facilities were decent overall.

The hotel rooms were small and cramped but the staff was helpful and friendly. The location was good but noisy at times. The dining experience had long queues and limited options. The facilities were hit or miss with AC issues.

I had a mixed experience at this hotel. On the one hand, being upgraded to a suite with 2 double beds and a pull-out couch was great, but the issue with the misaligned doors and poor water pressure in the bathroom was frustrating. The size and comfort of the rooms were not up to my expectations.

The hotel's rooms are decent until you enter the bathroom, included a mini fridge stocked with water and soda, but there was no WiFi even in the lobby, and the size is small. The service was welcoming and friendly, with a few hiccups in the check-in process but overall attentive and helpful. The location, while not as extensive as advertised, is pretty good for exploring nearby attractions. The dining experience had its ups and downs, with tasty food but some inconvenience in queuing. Overall, a mixed but mostly positive stay.

The hotel had some issues with the rooms being hot and lacking air circulation, along with an unpleasant odor. The broken air conditioning led to mosquito trouble at night. Despite these problems, the hotel staff was unorganized and unprofessional. The location was not ideal but had a beachfront setting. The dining experience was average with limited breakfast options. The hotel facilities were subpar with sewer stench in the shower area and issues with cleanliness on kids' cups.